Privacy Policy – Antwerp Design Week App

Last updated: 03/03/2025

At Antwerp Design Week, we highly value your privacy. This privacy policy explains what data we collect, how we use it, and how we ensure compliance with GDPR and other relevant regulations.

1. What Data Do We Collect?

When using the ADW app, we may collect the following information:

✅ Personal identification information (name, email address, phone number, physical address – if provided when signing up for newsletters or events).
✅ Device data (device type, operating system, version – collected anonymously).
✅ Location data (optional) (only if you grant permission, used to improve navigation and route planning).
✅ Technical data (IP address, browser type, time zone, and browsing patterns – collected anonymously).
✅ Cookies and tracking technologies (for analytics, marketing, and personalization – see Section 5).

2. How Do We Collect Your Data?

We collect and process personal data and information when:

You register online or place an order for any of our services.
You use our website or application, when cookies and tracking technologies are enabled.
We receive data indirectly from analytics services, including:
- Flurry (https://www.flurry.com)
- Firebase (https://www.firebase.google.com)
- Count.ly (https://count.ly)
- AppsFlyer (https://www.appsflyer.com)
- Facebook App Events (https://developers.facebook.com/docs/app-events)

3. How Will We Use Your Data?

We collect your data to:

Provide relevant event and location information during Antwerp Design Week.
Analyze anonymized data to enhance app performance.

4. How Is Your Data Stored?

Your data is securely stored on servers located in France (Europe) and is protected by strict security measures, including:

Encryption and secure access protocols.
Restricted access to authorized personnel only.
Compliance with GDPR data retention regulations.

We retain your data for 6 months. After this period, data will be deleted by Goodbarber.

5. Cookies & Tracking Technologies

When you visit Antwerp Design Week, we may send cookies or similar tracking technologies to your device. These are used for:

User identification and preference storage.
Performance tracking through analytics services (e.g., Google Analytics, Facebook Pixel).
Marketing and targeted advertising (if consented).

You can manage or disable cookies via your browser settings:

Opt-out options for targeted ads:

Facebook: Ad settings
Google: Ad preferences
Digital Advertising Alliance: Opt-out portal

6. Do We Share Your Data?

We do not sell or share your personal data, except in the following cases:

Service providers: Third-party companies that assist in app operation (e.g., hosting services, CRM systems).
Legal compliance: If required by law or legal authorities.

7. Your Data Protection Rights

Under GDPR and other applicable regulations, you have the right to:

✅ Access your data – Request copies of your personal data.
✅ Rectify inaccurate data – Ask us to correct or complete incorrect information.
✅ Erase your data – Request deletion of your personal data under certain conditions.
✅ Restrict processing – Request that we limit how your data is used.
✅ Object to processing – Stop us from processing your data under certain conditions.
✅ Data portability – Request transfer of your data to another organization.

We have one month to respond to your request. To exercise your rights, contact us at:
📧 info@adw.life

8. Privacy Policies of Third-Party Websites

The ADW app and website may contain links to external sites. Our privacy policy applies only to ADW services. If you click on a third-party link, you should read their privacy policy.

9. Security Measures

We take reasonable precautions to protect your data, including:

Encryption of data transfers over the internet.
Secure firewalls and intrusion detection systems.
Regular security audits to ensure compliance with industry standards.

Despite our best efforts, no system can guarantee absolute security. Users should take precautions to protect their personal information.

10. Changes to This Privacy Policy

We regularly review and update our privacy policy. Any significant changes will be communicated through the app or via email.

Last updated: 03/03/2025

11. Contacting the Appropriate Authority

If you have complaints about our data handling, contact us at: 📧 info@adw.life